Refund policy

We want you to be completely satisfied with your purchase.

Returns
You may request a return within 14 days of receiving your order. Items must be unused, in their original condition, and in original packaging.

To initiate a return, please contact us at contact@myspecto.com with your order number.

Refunds
Once your return is received and inspected, we will notify you of the approval status.
Approved refunds will be issued to your original payment method within 5–10 business days.

Non-Returnable Items
For hygiene and safety reasons, items that show signs of use, damage, or wear cannot be returned.

Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

Shipping Costs
Shipping costs are non-refundable unless the return is due to a damaged or incorrect item.